Shipping policy

Shipping policy

Order Processing Time

We prepare your order within 1 to 4 business days. Please note that weekends and official holidays are excluded.

Once your order is ready, you will receive a confirmation email, followed by another email containing your tracking number, which you can use it to track your shipment.

If you do not receive your order within 14 days, please contact us and our team will be happy to assist you.


Local Shipping

BIVO offers shipping to all cities in Saudi Arabia, partnering with the most trusted local shipping companies.

Local Shipping Details:

  • Shipping Duration: Delivery takes 1 to 4 business days, depending on your city.
  • Shipping Fees: Shipping fees vary depending on your city. You will know all the fees before you complete your order placement.

Worldwide Shipping

BIVO currently ships locally inside Saudi Arabia. International shipping will be available soon!


Please Note
  • Please ensure all shipping information is entered correctly to prevent delivery issues.
  • To avoid extra shipping fees, please ensure to receive your order on time.

We do not process or ship orders during official holidays.